Please read our policies carefully before making a purchase to ensure a smooth shopping experience. Due to the unique and personal nature of our products—including crystals, manifesting sprays, sage, and other metaphysical items—all sales are final. Please see the details of our policies below:
No Refund, No Exchange Policy
All sales are final. Once an order is placed, it cannot be refunded, returned, or exchanged.
Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 7 days of receiving your item. You must provide photos as proof of damage. We will review the case and, if approved, offer a replacement or store credit at our discretion.
Wrong Item Received
If we sent you the wrong item, we will cover the cost of return shipping and send you the correct product at no additional charge.
Shipping Issues
We are not responsible for delays or damages caused by third-party carriers. If a package is lost or damaged during shipping, we will work with the carrier to resolve the issue, Livi Love (Divine Rituals Boutique is not liable for such errors.
Tickets/Events/Sound Bath Terms and Conditions
Deposits are final sale and non-transferable to any other events. Non-refundable deposits will secure your event date and time. Disruption to the sound bath of any kind will result in refusal of future services. Some sound bath events will have videos and pictures taken of the experience. By attending, you consent to the use of these images for marketing and promotional purposes.
Disclaimer
By participating in Livi Love's sound baths, attendees voluntarily assume all risks and release Livi Love from any legal responsibility. Livi Love, as a master sound healer, provides these sessions as a complementary practice, and participants should consult their healthcare provider before attending, especially if they have health concerns. These sessions are not a substitute for professional medical or psychological advice, diagnosis, or treatment. Attendees are responsible for their own well-being, and any experiences during the sound baths are subjective and may vary. Livi Love is not liable for any injuries, damages, or adverse effects resulting from participation in the sound baths.
By making a purchase or attending any of our events, you agree to these policies.